On the Kore.ai Desktop app, click Teams 
on the lefthand navigation bar to browse teams in your company.
When you sign in to the Kore.ai Messenger app for the first time, there may not be any teams that you are a part of, or which you can browse for.
Be the first one to create a public team and enable other company users to access the rooms in your team.
Public Teams
In order to enable other Kore.ai Messenger users in the company to be able to browse and view your team, enable the Visible in the Company Directory setting. For more information, see Managing a Team.
Public Rooms
In order to enable other Kore.ai Messenger users in the company to be able to browse and view your room, enable the Open to the company setting. For more information, see External User Room Participation.
Comments