To update your password on a smartphone:
- On the Kore.ai Messenger Home screen, click the Profile tab.
- On the Profile screen, tap Edit on the top right corner of the screen. Options to modify your account and profile settings are displayed.
- Tap Change Password, and then on the Change Password screen, enter your Current Password and New Password, and then save the new password.
Note: If you are a company Kore.ai Messenger user and your company has enabled Single Sign-On for all users in your company domain, the Change Password feature is not available.
On Desktop for Web or the Desktop App, click your user menu at the bottom of the Kore.ai Home page, and then click the Account icon. On the Account dialog, in the Options section, click Change Password, and then update your password.