On Desktop for Web or Desktop App, click your user menu on the lower left corner of the Kore.ai Messenger Home page, and then select an option that reflects your availability status.
- Online - Appear available with a green dot next to your name.
- Away - Appear away with a yellow dot next to your name.
- Busy - Appear busy with a red dot next to your name.
- Invisible - Appear offline with a gray dot next to your name.