Add Unmanaged Users as Managed Users

After you invite your company users to sign up for Messenger, and then your users complete the user enrollment, you are ready to add the new unmanaged users as managed users in your Messenger domain. This topic describes how to add active Messenger users as managed users in your domain.

  1. On the Unmanaged Users tab on the Users page in the Users & Teams module, select one or more unmanaged users to add to your domain, and then in the Group Action drop-down list, click Manage.
  2. In the Confirm Addition of Managed Users dialog, click Add Managed Users.

The unmanaged users are added to your domain as managed users.

In the following illustration, one of the selected unmanaged users has a Status of Not Active and cannot be added as a managed user as shown in the confirmation dialog.