As a Enterprise Admin, you may need end one or more user Kore.ai Messenger sessions. This topic describes how to end a mobile or desktop session for a specified user.
To end a managed user session
- On the Managed Users tab on the Users page in the Users & Teams module in the Kore.ai Enterprise Admin Console, click a User Name in the Name column. The < User > page is displayed.
- On the Sessions/Devices tab, click Kill Session next to the session that you want to end.
Warning: No confirmation message is displayed and the session is immediately and abruptly ended for the user.