On the Admin Roles page in the Roles & Permissions module in the Kore.ai Enterprise Admin Console, you can add and remove managed Kore.ai Messenger users from the built-in Admin role. The built-in Admin role has the same administrative privileges of the Primary Master Admin role. The Primary Master Admin role cannot be deleted, but you can transfer the role to another admin user.
The following page shows an example of the Admin Roles page.
To sort the list of column values, click the Arrow Up icon or Arrow Down icon to the right of a column name. The following list describes the columns displayed in the admin console table.
|User Name||Displays the Kore.ai Messenger user name assigned to the Admin role.|
|Status||Displays the user status. One of:
|Created by||Displays the user name of the user who added the user to the Admin role.|
This section describes the commands available on the Action bar.
The list of entries in an admin console table can be very large depending on the size of your company, for example, a list of users or teams. To find one or more specific users, groups, or teams, in the Search field, enter at least three characters and then press enter.
Note: The number of search terms in a search query is unlimited, however, no more than the first 20 characters of each search term is used to return search results.
Click Assign Users to display the Add Users to Built-In Admin Role dialog. For more information, see Adding a New Admin.
In This Section
After managing users with built-in admin roles, you may find that you want to create custom admin roles to create users with some, but not all admin privileges. For more information, see Managing Custom Roles.