Enrollment Module Overview

As the Enterprise Admin or admin user, you can use the Enrollment module to enroll your organization employees to become Messenger users in your domain. How you enroll your domain members depends on the number of domain members that you want to enroll, and if you have additional user data to import, such as addresses and telephone numbers.

Additionally, you can integrate and sync with the organization employee directory. Periodic syncs ensure that accounts for users are up-to-date and in sync with your organizational directory.

Why Invite Users to Join

When you enroll a member in your domain, you send an invitation is to a domain member to join your domain. When the domain member completes the enrollment and then validates their email address, they can start using Messenger immediately and free of charge. The new enrolled user is an unmanaged user in your domain.

Now that the unmanaged user is a user, you can add them to your domain as a managed user to monitor, view, and control messaging for that user. When you choose users to manage in your domain, you are billed for each new managed user on a monthly or annual basis.

The following illustration shows an example of the Enrollment module with the Invite page displayed.

In This Module

The Enrollment module is comprised of the following pages:

  • Invite Page

    You can invite users from your domain to join On the Invite page in the Enrollment module, you just need to enter the email address for one or more domain members, and then click Send Invitations. An email invitation to join your domain is sent to the user to become a Messenger user.

  • Bulk Invite Page

    On the Bulk Invite page in the Enrollment module, you can create a bulk invite file that contains domain member email addresses for your domain. You can use the Bulk Invite page to enroll a large number of domain members based on data created or copied into a basic text file.

  • Import Page

    If you need to invite many Messenger users and you already have additional information about users in addition to the email address, such as the First Name, Last Name, Department, Phone, and Job Title, you can use the Import page to add new users and update existing users based on a list that contains additional user information.

  • Directory Sync Page

    As an Enterprise Admin or admin user, you can configure to synchronize with your organizational LDAP Active Directory to enroll users from your company into Messenger. On the Directory Sync page in the Enrollment module, you can manually start a synchronization with your company Active Directory, define connection information to your Active Directory server, create exclusion rules used to prevent unwanted updates to existing users or groups, define distribution lists to import from Active Directory, define organizational units to import from Active Directory, and set up an automated schedule for synchronization.

Next Steps

To get started with adding users to your domain, you need to enroll them. For more information, see Enrolling a New User.